Uber launches 'Spotlight' feature to flag drivers

17 Julio, 2018, 09:28 | Author: Misty Newman
  • Uber 'Spotlight' Tool Helps Your Driver Find You

Sometimes, the hardest part of getting where you need to go with a ride-sharing service is meeting up with your driver. That way, if you schedule a ride, and a driver doesn't arrive during the time period you selected, Uber will give you $10 off your next ride.

The company has also added scheduled pickups.

Uber didn't specify when the new features would be rolling out and we can expect to see them go live in the next few days. If you're in a crowded area or it's just dark, you can set the app to take over the screen with a color specific to your driver. Our on-time guarantee means your scheduled ride will arrive during the time period you select, or we'll give you Uber credit towards your next ride. Drivers will receive a message so they know to look for, say, a yellow screen rather than a pink or green one. Rider messages are then read aloud to the driver while they are en route, to ensure they can stay focused on the road.

The firm is building on its in-app messaging tool by giving riders the option to send pre-written messages.

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Drivers can install it themselves rapidly, and remove it quickly too.

'Now it's even easier to share a tip ("I'm wearing a red jacket"), or send your driver a quick pre-populated update like "be right there" with a single tap. You can download Uber from the App Store for free.

In a bid to reduce the waiting time for its users after they book a ride and to reduce cancellations, Uber is rolling out a bunch of new features to make the whole process of picking up a passenger less stressful for all the parties involved.

The new tools will arrive for Android and iOS users in Canada and the U.S. beginning today.

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