Samsung phones are randomly sending photos to contacts

04 Julio, 2018, 11:37 | Author: Misty Newman
  • Samsung's logo is seen on a building during the Mobile World Congress in Barcelona Spain on Feb. 25 2018

Samsung Galaxy owners have complained about unauthorized texts and photos being sent out at random from their smartphones through Samsung's Messages app. Since then, The Verge have reported that the photo messages are being sent through Samsung's default texting app Samsung Messages.

Reports of the unprecedented fault emerged on Reddit and Samsung help forums this week, with one man claiming his entire photo gallery of at least 50 images had been sent to his girlfriend as he slept.

Samsung said it is aware of the problem and is investigating it further.

Samsung is encouraging those experiencing this issue to call the company directly at 1-800-SAMSUNG.

In a statement to ConsumerAffairs, Samsung said that it will be continuing to monitor the issue. Until a real solution is released, this will prevent Messages from sending photos or anything else stored on your device, whether you want it to or not.

'However, there was record of it on TMobile logs.

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The cause of the problem isn't clear either, but a current theory is that a recent T-Mobile update that allowed for advanced texting features (like reading receipts, typing indicators, and advanced media sharing) is the glitches' source.

This person was fortunate enough for their pictures to have been leaked to their partner, however, the photos may have just as easily been sent to someone's boss, coworker, or anyone else in their contacts.

The issue also seems to coincide with a new version of the Samsung Messages app, which could be related to the RCS update, or not, depending.

Another Reddit user summed things up quite nicely: "Give me a spontaneously exploding phone any day of the week, Samsung, instead of this nightmare scenario".

While Samsung has yet to report a definitive fix, but TechCrunch reported two possible fixes for those concerned about their Galaxy S9 and Note 8 phones.



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