Sí, Amazon Echo grabó conversaciones privadas y las envió a extraños

26 May, 2018, 12:19 | Author: Arnold Perez
  • Por qué Alexa grabó una conversación privada y la envió a un contacto

Aunque no parce que el caso sea frecuente, si hablas cosas que no quieres que se enteren tus contactos y desconfías en que Alexa guarde tus secretos, puedes desactivar la función que le permite al parlante inteligente enviar mensajes llamando al servicio al consumidor de Amazon.

El hombre la telefoneó porque había recibido un mensaje con una grabación de una conversación privada que Danielle había mantenido con su pareja.

Al principio, según le contó ella misma al canal de Seattle KIRO-TV, pensó que se trataba de una broma.

Ayer saltó a los titulares que Amazon Echo, el asistente virtual con Inteligencia Artificial del gigante del comercio electrónico con el que puedes interactuar mediante comandos de voz, había grabado una conversación privada entre un matrimonio y se la había enviado un empleado del marido la pareja; y todo esto sin que nadie se lo pidiera.

-¿No hablaste el otro día con tu mujer sobre pisos de madera?

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Un matrimonio de Portland, estado de Oregon, usaba varios auxiliares Echo, de Amazon, en su casa. Según las víctimas de esta verdadera invasión a la privacidad, "los ejecutivos de Amazon nos ofrecieron disculpas muchas veces y dijeron que era algo que debía arreglarse".

El Echo se despertó debido a una palabra en una conversación de fondo que sonó como "Alexa".

Luego, la conversación siguiente la escuchó como una petición de 'enviar mensaje'. En ese punto, Alexa dijo en alto: "'¿A quién?' Y justo en ese momento la conversación de fondo fue interpretada como un nombre que había en la lista de contactos del cliente", confirmó a la BBC un portavoz de Amazon.

-Desconecten los dispositivos de Alexa ya -les dijo una voz en el teléfono, hace dos semanas-.

Teniendo en cuenta la improbabilidad de que todos estos hechos ocurran, la compañía señaló que están buscando soluciones: "Por improbable que sea esta serie de eventos, estamos evaluando opciones para hacer que este caso sea aún menos probable". Empresas como Amazon y Google dicen que sus dispositivos solo comienzan a grabar cuando sus micrófonos oyen una palabra o frase activadora, como "Alexa" o "Hey Google". Mientras que algunos usuarios explicaron que los estallidos se producían de forma completamente espontánea, otros afirmaron que tenían lugar cuando le pedían al altavoz que encendiera la luz.

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